HEYTEA Frequently Asked Questions
24 answers, all grounded in the current menu and the 51 US shops. Prices, sugar levels, allergens, hours and how the rewards actually work.
Menu and Prices
How much is a HEYTEA drink?
Drinks run from $5.49 for the Jasmine Tea up to $11.90 for the Tea Lab series, averaging $9.88 across 31 drinks. Toppings add $0.98 to $2.88 each.
How many drinks are on the HEYTEA menu?
39 items in total: 31 drinks and 8 toppings, across 7 categories. See them all on the full menu with prices.
What is HEYTEA best known for?
Cheese tea, which it invented in 2012. A salted cream cheese layer sits on top of brewed tea, and you drink through it. The cheese tea guide covers how it is built and how to drink it.
What is the cheapest HEYTEA drink?
Jasmine Tea at $5.49, followed by Oolong Cold Brew at $6.50. Pure teas sit lowest because nothing is added to them.
What is the most expensive?
The Tea Lab series at $11.90. Those are the pistachio Viennese cloud builds, priced well above the ordinary menu. Everything else stays under $11.
Are large cups worth it?
5 drinks offer a large. It adds roughly $1 to $3 depending on the drink, which is better value per ounce but a real difference on a group round. Work it out in the group order calculator.
How much do HEYTEA toppings cost?
$0.98 for Matcha Jelly up to $2.88 for Cheese Cloud (Original). There are 8 to choose from, and they are priced per cup, so they scale fast on a big order.
Do prices vary between shops?
Somewhat. The prices on this site come from the delivery listing, which is the only public US source and runs above the counter price. Treat them as the upper end.
Does HEYTEA have seasonal drinks?
Yes, and they rotate. The seasonal range currently has 2 drinks. New launches are usually paired with a BOGO voucher in the app.
Locations and Hours
How many HEYTEA locations are there in the US?
51 across 10 states and 35 cities. California leads with 19, then New York with 16.
Where was the first US HEYTEA?
Midtown Manhattan, at 1407 Broadway between West 38th and 39th. It opened in December 2023 and sold 2,500 cups on the first day.
What time does HEYTEA open and close?
Most shops run 11 AM to 9 PM, though mall units follow their centre instead. Full hours and the holiday schedule.
Is HEYTEA open on Christmas?
No. December 25, 2026 (Friday) is the one day almost every US shop closes. Christmas Eve trades but closes early, usually around 6 PM.
Is HEYTEA open on Thanksgiving?
Most close. November 26, 2026 (Thursday). Black Friday is back to normal hours, and mall units often open earlier than usual.
Which states have HEYTEA?
California, New York, Massachusetts, New Jersey, Washington, Texas, Illinois, Maryland, Pennsylvania, Virginia. Find the closest shop with hours and directions for each.
Nutrition and Allergens
How many calories are in a HEYTEA drink?
From 5 for the Oolong Cold Brew up to 445 for the richest builds. Work out a whole order in the nutrition calculator.
Does HEYTEA publish nutrition information?
Not for the US menu. There is no official calorie sheet, PDF or menu-board listing. The figures on this site are estimates for a regular cup at the default sugar level, and they are labelled as such everywhere they appear.
How many sugar levels does HEYTEA have?
9. Super Sweet, Less Sugar, Light Sugar, Minimal Sugar and No Added, each also available with a zero-calorie sweetener. Less Sugar is the default if you say nothing. All of them explained.
What allergens does HEYTEA declare?
coconut, milk, pistachio appear across the menu. Cheese cloud toppings and milk teas carry dairy; the Tea Lab 3.6 series carries pistachio. 10 items declare no milk.
Are there caffeine-free HEYTEA drinks?
9 items offer a tea-free base swap, so the drink is built without the tea component. Ask for the caffeine-free option when you order.
Ordering and Rewards
Does HEYTEA deliver?
Through Uber Eats, from some shops. DoorDash carries HEYTEA in Canada and Australia but not the US, and Grubhub not at all. Platforms compared.
How do HEYTEA rewards work?
Registering in the app earns 100 points, worth about $5. Points double on Mondays and your birthday brings a free medium drink. The programme in full.
Are there HEYTEA promo codes?
No public US codes exist. Offers arrive as app vouchers tied to your account, which cannot be shared as a code. Why the coupon sites are wrong.
Can you order ahead?
Yes, through the app for pickup. The drink is built before you arrive, which matters at the busier shops on a weekend. App guide.
Still Looking for a Price?
Every one of the 39 items with its price, sizes and calories.