The HEYTEA menu is harder to read than most bubble tea boards, and the difficulty is not the drinks. It is that the naming uses conventions from a different market, the customisation screen carries more options than any American chain, and none of it is explained on the board.
None of that is a criticism of the menu. HEYTEA is running a board designed for a market where sweetness levels, ice levels and tea strength have been standard for decades, and it has not flattened that down for American customers the way most importers do.
This is what each part of the menu means, what the settings actually do, and what to order the first time.
Drinks Covered Here
| Drink | Price | Calories | Sugar |
|---|---|---|---|
| Cloud Mango | $9.99 | 225 | 42 g |
| Jasmine Milk Tea | $8.49 | 220 | 23 g |
| Brown Sugar Bobo | $1.68 | 105 | 15 g |
| Sago | $0.98 | 90 | 5 g |
Prices vary by location. Updated 17 May 2026.
How the HEYTEA menu is organised
The board splits into six drink sections plus toppings. Fruit Tea is real fruit against brewed tea, Milk Tea is dairy over jasmine or Longjing, Bobo Milk Tea is the two brown sugar builds, Matcha is three drinks at one price, Tea Lab is the leaf-focused range and Seasonal rotates.
Two words recur across the fruit range and both mean something. Cloud means a salted cheese cap on top. Boom means the fruit is blended into the drink rather than layered through it, so the texture is thicker and the flavour is even throughout.
The Tea Lab numbers look cryptic and are simply build codes. A 1 is the tea served on its own, a 3.6 is the same tea with dairy milk, and a 5 is the same tea over coconut water. The 3.6 comes from the fat percentage printed on whole milk cartons across Asia.
Read that way, eight Tea Lab drinks resolve into three teas in different formats plus two cold brews, which is a much shorter list than it first appears.
The sugar levels
Most drinks carry nine sugar options, which is more than any comparable American chain. The ladder runs Super Sweet, Less Sugar, Light Sugar, Minimal Sugar and No Added, with four of those five also available in a zero-calorie sweetener version.
Less Sugar is the default. That name misleads people into reading it as a request rather than as the setting that arrives when you say nothing, and it is why HEYTEA drinks often taste less sweet than expected on a first visit.
No Added is marked as not recommended on the ordering screen. On a fruit drink it works because the fruit carries its own sweetness. On a milk tea it leaves the cup thin.
The single most useful adjustment on the menu is one step down from the default on a fruit tea. That is where the fruit stops competing with the syrup. Our full guide to the sugar levels works through each one.
Ice, temperature and tea strength
Ice runs from Extra Ice through Regular, Less and Light down to No Ice. Regular is marked as recommended and No Ice is marked as not recommended, because these drinks are built around a specific dilution rather than being concentrates poured over ice.
Hot and Warm sit alongside the ice settings on most milk and Tea Lab drinks, which is easy to miss on a board dominated by photographs of iced cups. Anything hot with a whipped topping comes with that topping on the side for takeaway, since a cap collapses in transit.
Several drinks offer a Tea Base Adjustment, which takes the tea Light or Strong. On the fruit range Strong is worth using, since the tea is the part most likely to disappear under the fruit.
A few drinks also offer a tea-free option that removes the caffeine entirely. The Supreme Brown Sugar Bobo Milk (Original) is the only drink that is caffeine-free by construction rather than by request.
Toppings and what they do
None of the standard drinks come with pearls in them, which surprises most people arriving from an ordinary bubble tea shop. Only the two brown sugar builds include a topping as standard.
Brown Sugar Bobo at $1.68 is the classic addition and belongs in milk drinks. In fruit tea the pearls have no acid to push against and read as texture with no flavour attached.
Coconut Milk Jelly at $1.68 is the one that works across the whole board, and it adds well under half of what the pearls do.
Sago at $0.98 is the cheapest, smallest and softest option, and it adds body without adding flavour, which makes it the right pick when you do not want the topping to change the drink.
Some drinks also offer add-on adjustments rather than additions, including removing a topping that comes as standard or switching one for another. Those appear per drink rather than across the board, and they are the reason two people ordering the same drink can get meaningfully different cups without either of them going off menu.
What to order on a first visit
For the drink HEYTEA is famous for, Cloud Jasmine Tea (Original) at $7.49 is the cleanest example of a cheese cloud, since the tea underneath is plain enough that the cap is the whole drink.
For an understanding of why the brand costs what it does, Gongfu 3.6 at $11.90 is the Tea Lab drink that is easiest to like, because roasted pistachio and malted black tea sit on the same register.
For something cheap, Jasmine Tea at $5.49 is a plain brewed tea and undercuts everything else on the board by several dollars.
For a fruit drink, Coconut Mango Boom at $8.99 is among the cheapest in the range, is dairy-free as it comes, and holds its character better than most on a walk.
Timing and where to order
The single biggest variable in a HEYTEA drink is how long it waited before reaching you. A whipped cream cap folds into the drink within about ten minutes and matcha separates faster than that.
That makes the choice of store matter more than it does at most chains. Mall counters across the network generally rate below street-level stores in the same city, and queue length rather than skill is usually the reason.
Cooked tapioca is the other time-sensitive part. It firms up over about four hours and cannot be refrigerated at all, so a shop cooking in batches through the day serves noticeably softer pearls than one cooking a single batch each morning.
For delivery, order from the parts of the board that tolerate a wait. The fruit tea range and the cold brews hold up where anything capped does not. Our store locator lists ratings and hours for every location.
Mistakes worth avoiding
Super Sweet on a first visit is the most common. The default is already a reduced setting, so Super Sweet is two steps up rather than one.
No Ice sounds like more drink for the money and is not. These drinks are built around a specific dilution, which is why the ordering screen marks it as not recommended.
A stirred-in cheese cloud is the third. Drink through it so the cup changes as you go, since the gradient is what the cap is for.
Two toppings at once is the fourth, at least if the numbers matter to you. Two additions on a milk tea can add as much as the drink itself carries.
The last is treating any nutrition figure as official. HEYTEA publishes no United States nutrition data at all, and every number on this site is an estimate labelled as such on the page it appears on.
